Why Choose Us

We know technology. From any make and model PC to home theaters and more, we can fix it–-no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're the true Geeks and we have the highwaters to prove it.

The Massa Geek 5-Point Pledge

1

Stand Behind Our Work

We're dedicated to giving you the best service possible. And we'll prove it. If you're not completely satisfied, we'll do our best to correct the problem. Fast and free.

2

Respect Your Equipment As If It Were Our Own

To us, technology is like fine art. Nobody loves it more than we do. We pledge to pamper it and give it the white glove treatment every time.

3

Provide Expert Service At A Competitive Price

Superhuman brainpower has its price, but we promise to be reasonable and fair. In fact, if you’re not satisfied, we’re determined to make it right.

4

Do What It Takes to Make It Right

You know your technology better than anyone -- it’s personal to you. If something doesn’t feel right after the appointment, let us hear about it right away.

5

Teach You to Use Your System

Yes we’re geeks, but we won’t talk over your head. When we work with you, we’ll walk you through the process so you can do the little things to keep your technology running smoothly.

Our Guarantee

We want to delight and surprise our customers, in a good way. So if you're not satisfied with your service, please contact us and we’ll do everything we can to make it right.

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Computer Services

We guarantee computer services provided to you at the Massa Geek, Massa Geek in-Store, in your home, in your business, online or over the phone for 30 days. However, for repairs necessitated by a virus or spyware, our service guarantee is only valid if the anti-virus and anti-spyware protection for your product is installed or updated during the repair or before you again connect to the internet.

If you notify us within the stated time period,
we will work to remedy your problem quickly and at no additional cost.

Safety, Security & Pricing

Serving and protecting your personal information while making sure you get what you pay for.

Respecting your Privacy

When you work with Massa Geek you can be 100% sure that we’re looking out for your best interests. We are committed to responsible information handling practices as we comply with all applicable federal and state privacy laws as well as our own stringent internal standards.

Security of Personal Information

We take your personal information very seriously and do our best to safeguard it. When we ask you for your personal information, we will tell you why we need it and what we will do with it.

Earning your Trust

Every interaction with our customers is a building block to a strong relationship. From our 5 point pledge to our service guarantees, it is our goal to build a respectful and long lasting commitment. If there are ever any questions or concerns call us at 0424-249-222.

The Value of Experience

Massa Geek Agents have solved technology issues for thousands of customers. Our extensive experience means we’ve likely solved your issue before. Take heart in knowing that your issue will be addressed right the first time–no guessing, no hoping.

Competitive Pricing

When you work with a Massa Geek Agent you can be confident you’re getting superior service. But you can also be sure you’re getting a competitive price. If you’re not happy with your service we’re determined to make it right.

Free Price Quote

Getting technology fixed can be more unsettling than having your car repaired. We’ll calm those fears. Give us a call and we'll give you an estimate.